Frequently asked questions

Common requests, what if's and how do I's...

Answers to Your Most Common Questions

We love sweets but we're not fans of sugar. That's why our products are sweetened with Erythritol, which is a low-calorie and low-carb sweetener, with only 6% of the calories of sugar, and 70% of the sweetness. It has low glycemic index, so it doesn't cause a spike in your blood sugar.

Our products are Sugar-Free, Low-Carb, Diabetic-Friendly, and Dietitian-Nutritionist Approved.

Our Keto Baked Goods are 100% Keto Approved! We don't use wheat flour or sugar. We use Almond Flour and Erythritol, for desserts that are 100% Keto & 100% tasty!

We deliver our baked goods to most parts of Metro Manila. Order on our website and we'll deliver from Monday - Sunday to your address.

Pay easily, quickly, and securely using any of the digital payment methods that we offer.

You can pay using GCash (via Paymongo), Visa or Mastercard, PayPal, or Bank Transfer.

1) GCash Preferred. Pay instantly using GCash. Simply check out using the Paymongo link and it will redirect you to your GCash account.

2) Credit Card via Paymongo or Paypal. Pay using Visa or Mastercard, quickly and securely, no account needed. 

3) Bank Transfers: You can also choose to pay offline using BPI or BDO bank transfers.

For Bank Transfers, send your payment to:

BPI: Account Number: 4289-1658-06

Account Name: James Joseph Y Chi

BDO: Account Number: 00-8230-0308-77

Account Name: James Joseph Y Chi

*We no longer accept Cash on Delivery (COD). We recommend GCash.


4) Proof of Payment: Please send a copy of the deposit slip to our email, thesugarfreebakery@gmail.com.

We deliver to most parts of Metro Manila for a small delivery fee.
- Makati, Taguig, Pateros. PHP 50
- Pasig, Mandaluyong, San Juan. PHP 70
- Manila, Pasay, Paranaque. PHP 80
- Quezon City, Muntinlupa. PHP 100
- Las Pinas, Antipolo, Cainta, Marikina, Taytay. PHP 120

Due to an increase in delivery fee surcharges from our last mile delivery partners, we will be standardizing our delivery fees effective on January 2, 2022.

Shipping Fees

1) Order amount between 0 - Php 1,499 | Regular shipping fees apply

2) Order amount between Php 1,500 - 2499 | Regular shipping fees plus premium of Php 300 apply

3) Order amount above 2,500 | Free Shipping

With this, we now allow drive-thru pick up in our commissary in Taguig. Please contact us to learn more.

Once received, kindly store your baked goods in the refrigerator overnight. 

Yes, The Sugar-Free Bakery will continue its business operations. We will continue to deliver treats from 6PM-9PM, Monday-Sunday in Metro Manila.

We commit to serving you healthy food delivered safely to your home.

We are one with the country during these trying times. We’ll get through this together.