Frequently asked questions

Common requests, what if's and how do I's...

Answers to Your Most Common Questions

We love sweets but we're not fans of sugar. That's why our products are sweetened with Erythritol, which is a low-calorie and low-carb sweetener, with only 6% of the calories of sugar, and 70% of the sweetness. It has low glycemic index, so it doesn't cause a spike in your blood sugar.

Our products are Sugar-Free, Low-Carb, Diabetic-Friendly, and Dietitian-Nutritionist Approved.

Our Keto Baked Goods are 100% Keto Approved! We don't use wheat flour or sugar. We use Almond Flour and Erythritol, for desserts that are 100% Keto & 100% tasty!

We deliver our baked goods to most parts of Metro Manila. Order on our website and we'll deliver from Tuesday to Saturday to your address. 

Pay easily, quickly, and securely using any of the digital payment methods that we offer.

You can pay using GCash (via Paymongo), Visa or Mastercard, PayPal, or Bank Transfer.

1) G-Cash Preferred. Pay instantly using GCash. Simply check out using the Paymongo link and it will redirect you to your GCash account.

2) Credit Card via Paymongo or Paypal. Pay using Visa or Mastercard, quickly and securely, no account needed. 

3) Bank Transfers: You can also choose to pay offline using BPI or BDO bank transfers.

For Bank Transfers, send your payment to:

BPI: Account Number: 4289-1658-06

Account Name: James Joseph Y Chi

BDO: Account Number: 00-8230-0308-77

Account Name: James Joseph Y Chi

*We no longer accept Cash on Delivery (COD). We recommend G-Cash.

4) Proof of Payment: Please send a copy of the deposit slip to our email,

We deliver to most parts of Metro Manila for a small daily delivery fee.

- Makati, Taguig, Pateros. P50/day

- Pasig, Mandaluyong, San Juan. P70/day

- Manila, Pasay, Paranaque. P80/day

- Quezon City, Muntinlupa. P100/day

- Las Pinas, Antipolo, Cainta, Marikina, Taytay. P120/day

Once received, kindly store your baked goods in the refrigerator overnight. 

For a bakery-fresh experience, microwave your non-jar Sugar-Free Bakery items on high for 20 seconds, and enjoy.

Yes, The Sugar-Free Bakery will continue its business operations. We will continue to deliver treats from 6PM-9:30PM, Monday-Thursday in Metro Manila.

We commit to serving you healthy food delivered safely to your home.

We are one with the country during these trying times. We’ll get through this together.